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ISEB-ITILF · Question #213

Which of the following is an objective/are objectives of the service strategy stage of the service lifecycle? 1. Providing an understanding of what strategy is 2. Ensuring a working relationship…

The correct answer is D. All of the above. See the full explanation below for the reasoning.

Question

Which of the following is an objective/are objectives of the service strategy stage of the service lifecycle? 1. Providing an understanding of what strategy is 2. Ensuring a working relationship between the customer and service provider 3. Defining how value is created

Options

  • A1 only
  • B2 only
  • C3 only
  • DAll of the above

How the community answered

(18 responses)
  • A
    6% (1)
  • B
    17% (3)
  • C
    6% (1)
  • D
    72% (13)

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