BCS-ISEB
ISEB-ITILF · Question #208
ISEB-ITILF Question #208: Real Exam Question with Answer & Explanation
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Question
The multi-level SLA' is a three-layer structure. Which one of the following layers is NOT part of this type of SLA?
Options
- ACustomer level
- BService level
- CCorporate level
- DConfiguration level
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