BCS-ISEB
ISEB-ITILF · Question #191
ISEB-ITILF Question #191: Real Exam Question with Answer & Explanation
Sign in or unlock ISEB-ITILF to reveal the answer and full explanation for question #191. The question stem and answer options stay visible for context.
Question
A known error has been created after diagnosis of a problem was complete but before a workaround has been found. Is this a valid approach?
Options
- AYes: for information purposes, a known error record can be created at any time it is prudent to do
- BNo: the Known Error should be created before the problem is logged
- CNo: a known error record is created when the original incident is raised
- DNo: a known error record should be created with the next release of the service
Unlock ISEB-ITILF to see the answer
You've previewed enough free ISEB-ITILF questions. Unlock ISEB-ITILF for full answers, explanations, the timed quiz mode, progress tracking, and the master PDF. Question stem and options stay visible so you can still see what's on the exam.