BCS-ISEB
ISEB-ITILF · Question #173
Which of the following identify the purpose of business relationship management? 1. To establish and maintain a business relationship between service provider and customer 2. To identify customer…
The correct answer is A. Both of the above. See the full explanation below for the reasoning.
Question
Which of the following identify the purpose of business relationship management? 1. To establish and maintain a business relationship between service provider and customer 2. To identify customer needs and ensure that the service provider is able to meet
Options
- ABoth of the above
- B1 only
- C2 only
- DNeither of the above
How the community answered
(39 responses)- A77% (30)
- B3% (1)
- C5% (2)
- D15% (6)
Community Discussion
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