BCS-ISEB
ISEB-ITILF · Question #159
ISEB-ITILF Question #159: Real Exam Question with Answer & Explanation
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Question
What would be the next step in the continual service improvement (CSI) model after?
Options
- AWhat is the return on investment (ROI)?
- BHow much did it cost?
- CHow do we keep the momentum going?
- DWhat is the value on investment (VOI)?
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