BCS-ISEB
ISEB-ITILF · Question #159
What would be the next step in the continual service improvement (CSI) model after?
The correct answer is C. How do we keep the momentum going? See the full explanation below for the reasoning.
Question
What would be the next step in the continual service improvement (CSI) model after?
Options
- AWhat is the return on investment (ROI)?
- BHow much did it cost?
- CHow do we keep the momentum going?
- DWhat is the value on investment (VOI)?
How the community answered
(48 responses)- A6% (3)
- B2% (1)
- C77% (37)
- D15% (7)
Community Discussion
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