BCS-ISEB
ISEB-ITILF · Question #144
ISEB-ITILF Question #144: Real Exam Question with Answer & Explanation
The correct answer is D. What is the vision?;. See the full explanation below for the reasoning.
Question
Which one of the following is the CORRECT set of steps for the continual service improvement approach?
Options
- ADevise a strategy; Design the solution;
- BWhere do we want to be?;
- CIdentify the required business outcomes;
- DWhat is the vision?;
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