BCS-ISEB
ISEB-ITILF · Question #144
Which one of the following is the CORRECT set of steps for the continual service improvement approach?
The correct answer is D. What is the vision? See the full explanation below for the reasoning.
Question
Which one of the following is the CORRECT set of steps for the continual service improvement approach?
Options
- ADevise a strategy; Design the solution;
- BWhere do we want to be?;
- CIdentify the required business outcomes;
- DWhat is the vision?;
How the community answered
(55 responses)- A7% (4)
- B15% (8)
- C5% (3)
- D73% (40)
Community Discussion
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