BCS-ISEB
ISEB-ITILF · Question #136
At which stage of the service lifecycle should the processes necessary to operate a new service be defined?
The correct answer is A. Service design: Design the processes. See the full explanation below for the reasoning.
Question
At which stage of the service lifecycle should the processes necessary to operate a new service be defined?
Options
- AService design: Design the processes
- BService strategy: Develop the offerings
- CService transition: Plan and prepare for deployment
- DService operation: IT operations management
How the community answered
(61 responses)- A72% (44)
- B3% (2)
- C16% (10)
- D8% (5)
Community Discussion
No community discussion yet for this question.