BCS-ISEB
ISEB-ITILF · Question #13
Which one of the following includes four stages called Plan, Do, Check and Act?
The correct answer is A. The Deming Cycle. See the full explanation below for the reasoning.
Question
Which one of the following includes four stages called Plan, Do, Check and Act?
Options
- AThe Deming Cycle
- BThe continual service improvement approach
- CThe seven-step improvement process
- DThe service lifecycle
How the community answered
(49 responses)- A76% (37)
- B14% (7)
- C4% (2)
- D6% (3)
Community Discussion
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