BCS-ISEB
ISEB-ITILF · Question #115
ISEB-ITILF Question #115: Real Exam Question with Answer & Explanation
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Question
Which of the following is NOT an objective of request fulfillment?
Options
- ATo provide information to users about what services are available and how to request them
- BTo update the service catalogue with services that may be requested through the service desk
- CTo provide a channel for users to request and receive standard services
- DTo source and deliver the components of standard services that have been requested
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