IIA
IIA-CIA-PART3 · Question #308
IIA-CIA-PART3 Question #308: Real Exam Question with Answer & Explanation
The correct answer is B. Calling the customer at the phone number on record to validate the request.. See the full explanation below for the reasoning.
Question
A financial institution receives frequent and varied email requests from customers for funds to be wired out of their accounts. Which verification activity would best help the institution avoid falling victim to phishing?
Options
- AReviewing the customer's wire activity to determine whether the request is typical.
- BCalling the customer at the phone number on record to validate the request.
- CReplying to the customer via email to validate the sender and request.
- DReviewing the customer record to verify whether the customer has authorized wire requests from
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