ICYB · Question #92
As a Belt created a Process Map he realized there were multiple departments involved in this process so he added a feature to the map called ______________.
The correct answer is B. Swim Lanes. Swim Lanes (B) are the correct feature added to a Process Map when multiple departments are involved - they visually divide the map into horizontal or vertical bands, one per department, making it immediately clear which department is responsible for each step in the process. A…
Question
As a Belt created a Process Map he realized there were multiple departments involved in this process so he added a feature to the map called ______________.
Options
- APassing Lanes
- BSwim Lanes
- CDepartment Dividers
- DResponsibility Paths
How the community answered
(40 responses)- B93% (37)
- C3% (1)
- D5% (2)
Explanation
Swim Lanes (B) are the correct feature added to a Process Map when multiple departments are involved - they visually divide the map into horizontal or vertical bands, one per department, making it immediately clear which department is responsible for each step in the process.
- A (Passing Lanes) is a highway driving term with no meaning in process mapping.
- C (Department Dividers) sounds plausible but is not a recognized Lean/Six Sigma term.
- D (Responsibility Paths) is fabricated terminology not used in any standard process mapping methodology.
Memory tip: Think of a swimming pool - each swimmer stays in their own lane. In a process map, each department stays in its own Swim Lane, so you always know who "owns" each step.
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