Six_Sigma
ICGB · Question #21
Customers make a purchase decision based on a number of factors. In Lean Six Sigma we refer to these decision points as CTQ's or as ____________________.
The correct answer is A. Critical-to-quality. You've hit your session limit · resets 5:20pm (America/New_York)
Define
Question
Customers make a purchase decision based on a number of factors. In Lean Six Sigma we refer to these decision points as CTQ's or as ____________________.
Options
- ACritical-to-quality
- BConscious thought qualities
- CConspicuous time quandaries
- DCost of the quantity
How the community answered
(45 responses)- A71% (32)
- B18% (8)
- C7% (3)
- D4% (2)
Explanation
You've hit your session limit · resets 5:20pm (America/New_York)
Topics
#CTQ#customer requirements#voice of customer#Define phase
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