HPE6-A78 · Question #85
You have deployed a new HPE Aruba Networking Mobility Controller (MC) and campus APs (CAPs). One of the WLANs enforces 802.1X authentication to HPE Aruba Networking ClearPass Policy Manager (CPPM)…
The correct answer is C. Check CPPM Event Viewer. In this scenario, a new HPE Aruba Networking Mobility Controller (MC) and campus APs (CAPs) are deployed, with a WLAN configured for 802.1X authentication using HPE Aruba Networking ClearPass Policy Manager (CPPM) as the RADIUS server. A client test fails, and no record of the…
Question
You have deployed a new HPE Aruba Networking Mobility Controller (MC) and campus APs (CAPs). One of the WLANs enforces 802.1X authentication to HPE Aruba Networking ClearPass Policy Manager (CPPM). When you test connecting the client to the WLAN, the test fails. You check ClearPass Access Tracker and cannot find a record of the authentication attempt. You ping from the MC to CPPM, and the ping is successful. What is a good next step for troubleshooting?
Options
- ARenew CPPM's RADIUS/EAP certificate.
- BCheck connectivity between CPPM and a backend directory server.
- CCheck CPPM Event Viewer.
- DReset the user credentials.
How the community answered
(31 responses)- A3% (1)
- B10% (3)
- C84% (26)
- D3% (1)
Explanation
In this scenario, a new HPE Aruba Networking Mobility Controller (MC) and campus APs (CAPs) are deployed, with a WLAN configured for 802.1X authentication using HPE Aruba Networking ClearPass Policy Manager (CPPM) as the RADIUS server. A client test fails, and no record of the authentication attempt appears in ClearPass Access Tracker. However, a ping from the MC to CPPM is successful, confirming basic network connectivity between the MC and CPPM. The absence of a record in Access Tracker indicates that CPPM did not receive the RADIUS authentication request from the MC, or the request was rejected at a low level before being logged in Access Tracker. Access Tracker typically logs all RADIUS authentication attempts (successful or failed), so the lack of a record suggests a configuration or connectivity issue at the
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