You want to enable HPE Remote Support within HPE OneView. Which servers will be covered with HPE Remote Support once enabled?

Question

Options

• AOnly HPE Synergy Compute Modules with a server profile applied.
• BAny Gen8, Gen9 and Gen10 servers managed using HPE OneView.
• CAny servers under warranty or active service contract.
• DAny server except HPE Superdome Flex and HPE Superdome Flex 280.

• A
  2% (1)
• B
  2% (1)
• C
  93% (50)
• D
  4% (2)

Explanation

HPE Remote Support coverage is tied to support entitlement (warranty or active service contract), not hardware generation or configuration state. Option C is correct because once Remote Support is enabled in HPE OneView, it automatically covers any server that has a valid warranty or active support contract - the entitlement determines eligibility, not the server model or profile status.

Why the distractors are wrong:

• A is wrong because coverage isn't limited to Synergy Compute Modules with profiles applied - other server types and unconfigured servers can also be covered.
• B is wrong because generation (Gen8/9/10) is not the qualifying criterion; a Gen10 without a support contract would not be covered, and the list also excludes newer generations.
• D is wrong because HPE Superdome Flex and Superdome Flex 280 are actually supported by HPE Remote Support; this exclusion is fabricated.

Memory tip: Think of Remote Support as a "warranty/contract checker" - if a server has a ticket to ride (valid support entitlement), it gets monitored. No ticket = no coverage, regardless of model or configuration.

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