HP
HPE2-E68 · Question #62
A customer needs 24x7 support and to have a guarantee that the hardware is operational within six hours after a call is opened. Which support package meets the needs of this customer?
The correct answer is B. HPE Proactive Care 24x7. See the full explanation below for the reasoning.
Question
A customer needs 24x7 support and to have a guarantee that the hardware is operational within six hours after a call is opened. Which support package meets the needs of this customer?
Options
- AHPE Foundation Care 24x7.
- BHPE Proactive Care 24x7.
- CHPE Enhanced Escalation Care.
- DHPE Foundation Care Call to Repair 6hr CTR.
How the community answered
(31 responses)- A10% (3)
- B84% (26)
- C3% (1)
- D3% (1)
Community Discussion
No community discussion yet for this question.