HPE0-P26 · Question #57
Is this a recommended way to create a start BOM for a custom HPE GreenLake solution? Solution: Include HPE Proactive Care services.
The correct answer is B. No. Option B is correct because HPE Proactive Care is a traditional hardware support service designed for standard product purchases, not for HPE GreenLake as-a-service solutions. When building a starting BOM for a custom HPE GreenLake solution, the appropriate support offering is…
Question
Is this a recommended way to create a start BOM for a custom HPE GreenLake solution? Solution: Include HPE Proactive Care services.
Options
- AYes
- BNo
How the community answered
(25 responses)- A8% (2)
- B92% (23)
Explanation
Option B is correct because HPE Proactive Care is a traditional hardware support service designed for standard product purchases, not for HPE GreenLake as-a-service solutions. When building a starting BOM for a custom HPE GreenLake solution, the appropriate support offering is HPE Pointnext Tech Care (or equivalent GreenLake-aligned services), which is purpose-built for the consumption-based model. HPE GreenLake bundles its own management, support, and operational services within the service structure, making Proactive Care redundant and misaligned with the platform.
Why A is wrong: Including Proactive Care implies a traditional CapEx procurement model, which conflicts with GreenLake's as-a-service, pay-per-use approach - mixing the two creates support gaps and billing inconsistencies.
Memory tip: Think "GreenLake = green-light only GreenLake-native services." Proactive Care belongs to the old world of outright hardware purchases; GreenLake lives in the new world of managed consumption. If it's GreenLake, use Tech Care, not Proactive Care.
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