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HP2-E56 · Question #49

What is an effective use of customer qualification questions?

The correct answer is D. To understand the customer's situation and make appropriate recommendations. See the full explanation below for the reasoning.

Question

What is an effective use of customer qualification questions?

Options

  • ATo ensure the customer is only interested in HP products
  • BTo sell products and solutions that the customer may ultimately need
  • CTo quickly close a potential deal
  • DTo understand the customer's situation and make appropriate recommendations

How the community answered

(35 responses)
  • A
    14% (5)
  • B
    9% (3)
  • C
    3% (1)
  • D
    74% (26)

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Full HP2-E56 Practice