HP
HP2-B25 · Question #78
You arrive at a customer location and inspect a LaserJet printer. The display is blank and no motors or fans are running. What should you do first to isolate the cause of this failure?
The correct answer is C. Check physical power plug connections. See the full explanation below for the reasoning.
Question
You arrive at a customer location and inspect a LaserJet printer. The display is blank and no motors or fans are running. What should you do first to isolate the cause of this failure?
Options
- AInspect for a loose I/O or internal cable connection.
- BTest the main fan to ensure thermal tolerances are within specifications.
- CCheck physical power plug connections.
- DInspect power supply fuse continuity.
How the community answered
(23 responses)- A4% (1)
- B4% (1)
- C83% (19)
- D9% (2)
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