HP
HP2-B25 · Question #74
HP2-B25 Question #74: Real Exam Question with Answer & Explanation
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Question
You have completed a repair on a LaserJet printer. After testing and verifying the solution, you have determined that the issue is a result of the customer's implementation of the printer. What will your next step be?
Options
- AAdvise the customer that the service call will be billable.
- BPolitely recommend changes in the printer's use or maintenance to the customer that may
- CAdvise your sales department to contact the customer to resolve this situation.
- DProvide the customer with informational white papers explaining the issues.
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