GH-100 · Question #24
You have subscribed to GitHub Premium Support, and you need to submit a support ticket. GitHub Premium Support can help you with:
The correct answer is B. installing GitHub Enterprise Server. GitHub Premium Support is scoped to helping customers deploy, configure, and troubleshoot GitHub's own products - and installing GitHub Enterprise Server falls squarely within that scope. It's a complex on-premises deployment that directly involves GitHub's software, so support…
Question
You have subscribed to GitHub Premium Support, and you need to submit a support ticket. GitHub Premium Support can help you with:
Options
- Awriting scripts.
- Binstalling GitHub Enterprise Server.
- Csetting up hardware.
- Dintegrating with third-party applications.
How the community answered
(29 responses)- A3% (1)
- B93% (27)
- D3% (1)
Explanation
GitHub Premium Support is scoped to helping customers deploy, configure, and troubleshoot GitHub's own products - and installing GitHub Enterprise Server falls squarely within that scope. It's a complex on-premises deployment that directly involves GitHub's software, so support staff are trained and authorized to assist.
Why the distractors are wrong:
- A (writing scripts): GitHub Premium Support doesn't write custom code or scripts for you - that's consulting work outside their support mandate.
- C (setting up hardware): Hardware provisioning is infrastructure work that predates GitHub's software involvement; it's your team's or your hosting provider's responsibility.
- D (integrating third-party applications): Support is limited to GitHub's own products. Third-party integrations involve external vendors' APIs and code, which falls outside GitHub's support boundaries.
Memory tip: Think of GitHub Premium Support as covering anything with "GitHub" in the product name - GitHub Enterprise Server, GitHub Actions, GitHub Packages, etc. If the task is about your code, your hardware, or someone else's software, it's out of scope.
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