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FCSS_LED_AR-7.6 · Question #78

You are troubleshooting a Syslog-based single sign-on (SSO) issue on FortiAuthenticator, where user authentication is not being correctly mapped from the syslog messages. You need a tool to diagnose…

The correct answer is D. Debug logs > Single Sign-On > Syslog SSO. Context: You're troubleshootingSyslog-based SSOonFortiAuthenticator: Devices (typically firewalls, WLAN controllers, VPN gateways) sendsyslog messagescontaining usernames, IPs, login/logout events. FortiAuthenticator parses those logs using Syslog SSO rulesand injects logon…

FortiAuthenticator Integration and Features

Question

You are troubleshooting a Syslog-based single sign-on (SSO) issue on FortiAuthenticator, where user authentication is not being correctly mapped from the syslog messages. You need a tool to diagnose the issue and understand the logs to resolve it quickly. Which tool in FortiAuthenticator can you use to troubleshoot and diagnose a Syslog SSO issue?

Options

  • ADebug logs > Remote Servers > Syslog Viewer
  • BParsing Test Tool
  • CDebug logs > SSO Sessions page
  • DDebug logs > Single Sign-On > Syslog SSO

How the community answered

(30 responses)
  • A
    3% (1)
  • C
    3% (1)
  • D
    93% (28)

Explanation

Context: You're troubleshootingSyslog-based SSOonFortiAuthenticator: Devices (typically firewalls, WLAN controllers, VPN gateways) sendsyslog messagescontaining usernames, IPs, login/logout events. FortiAuthenticator parses those logs using Syslog SSO rulesand injects logon sessions into FSSO for FortiGate. When users are not mapping correctly, you need to see: Did the syslog message arrive? Which matching rule (if any) caught it? What username and IP were extracted? Why was a message ignored or rejected? FortiAuthenticator has a dedicated debug area for this: Debug logs -> Single Sign-On -> Syslog SSO This view shows: Raw syslog lines received Thematching ruleapplied (or "no match") Parsed fields (username, IP, group) Any parsing errors This is exactly the tool designed totroubleshoot and diagnose Syslog SSO issues.

Topics

#syslog SSO#troubleshooting#debug logs#SSO sessions

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