CompTIA
FC0-U61 · Question #787
FC0-U61 Question #787: Real Exam Question with Answer & Explanation
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Question
A user is having trouble accessing an application. Which of the following should a help desk analyst do first?
Options
- ADetermine whether the trouble is an access or a network issue.
- BCheck the user's permissions to ensure the user has access.
- CReset the user's credentials for the application.
- DDocument the solution and notify the user.
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