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FC0-U61 · Question #745

A technician has received multiple reports about a media player, which is located in a waiting room, turning on and off at various times of the day. The technician replaces the power adapter and turns

The correct answer is A. Verify there is full system functionality.. The next step that the technician should do after replacing the power adapter and turning on the media player is verifying there is full system functionality. Verifying there is full system functionality is the fourth step in the troubleshooting process, after diagnosing and reso

IT Concepts and Terminology

Question

A technician has received multiple reports about a media player, which is located in a waiting room, turning on and off at various times of the day. The technician replaces the power adapter and turns the player back on. Which of the following should the technician do next?

Options

  • AVerify there is full system functionality.
  • BDocument the findings/lessons learned.
  • CImplement the solution.
  • DResearch the knowledge base.

How the community answered

(43 responses)
  • A
    72% (31)
  • B
    7% (3)
  • C
    5% (2)
  • D
    16% (7)

Explanation

The next step that the technician should do after replacing the power adapter and turning on the media player is verifying there is full system functionality. Verifying there is full system functionality is the fourth step in the troubleshooting process, after diagnosing and resolving the problem. Verifying there is full system functionality involves testing and confirming that the problem has been fixed and that no new problems have been introduced by the solution.

Topics

#troubleshooting steps#verification#problem resolution

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