CompTIA
FC0-U61 · Question #675
FC0-U61 Question #675: Real Exam Question with Answer & Explanation
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Question
A user is having issues trying to reach a website. The technician asks questions of the user and then tries to open the same website on another device. Which of the following troubleshooting steps is the technician performing?
Options
- AGathering information
- BEstablishing a plan of action
- CFinding the root cause
- DDuplicating the problem
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