FC0-U61 · Question #499
A technician is given a document with step-by-step instructions to perform a task. Which of the following BEST describes that document?
The correct answer is C. Standards. Standard - a standard is a measure by which to evaluate compliance with the policy. Procedure - a procedure, often referred to as a SOP (Standard Operating Procedure), is an inflexible, step-by-step listing of the actions that must be completed for any given task. Most critical t
Question
A technician is given a document with step-by-step instructions to perform a task. Which of the following BEST describes that document?
Options
- APolicies
- BStandards
- CStandards
- DGuidelines
How the community answered
(38 responses)- A3% (1)
- C95% (36)
- D3% (1)
Explanation
Standard - a standard is a measure by which to evaluate compliance with the policy. Procedure - a procedure, often referred to as a SOP (Standard Operating Procedure), is an inflexible, step-by-step listing of the actions that must be completed for any given task. Most critical tasks should be governed by SOPs. Guidance - guidelines exist for areas of policy where there are no procedures, either because the situation has not been fully assessed or because the decision-making process is too complex and subject to variables to be able to capture it in a procedure. Guidance may also describe circumstances where it is appropriate to deviate from a specified procedure.
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