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FC0-U61 · Question #497

An end user reports seeing the old company intranet site and not the recently released updated version. Which of the following would MOST likely solve the problem?

The correct answer is A. Clear browser cache. When an old version of a website appears, clearing the browser cache is the most likely solution because the browser is displaying outdated content stored locally instead of fetching the new version from the server.

Applications and Software

Question

An end user reports seeing the old company intranet site and not the recently released updated version. Which of the following would MOST likely solve the problem?

Options

  • AClear browser cache.
  • BChange "http" to "https" in the URL.
  • CDisable all add-ons.
  • DEnable pop-up blockers.

How the community answered

(25 responses)
  • A
    88% (22)
  • C
    8% (2)
  • D
    4% (1)

Why each option

When an old version of a website appears, clearing the browser cache is the most likely solution because the browser is displaying outdated content stored locally instead of fetching the new version from the server.

AClear browser cache.Correct

Web browsers store local copies of web page elements (like images, CSS, and HTML) in their cache to speed up loading times for frequently visited sites. If the company intranet site has been updated, the browser might still be loading the old version from its cache instead of requesting the new content from the server. Clearing the browser cache forces the browser to fetch the latest version of the site from the server, resolving the issue.

BChange "http" to "https" in the URL.

Changing 'http' to 'https' addresses security and encryption, not the display of outdated content from the cache.

CDisable all add-ons.

Disabling browser add-ons might resolve rendering issues or conflicts, but it's less likely to be the direct cause of displaying an outdated website version than the cache.

DEnable pop-up blockers.

Enaling pop-up blockers prevents unwanted windows from opening but has no impact on displaying outdated content of a website.

Concept tested: Browser cache functionality and troubleshooting

Source: https://support.microsoft.com/en-us/microsoft-edge/view-and-delete-browser-history-in-microsoft-edge-00cf7944-773d-49fd-8159-639b60426a5a

Topics

#browser cache#web browsing issues#troubleshooting web applications

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