FC0-U61 · Question #392
Which of the following tasks is typically performed during the identification phase of the troubleshooting methodology?
The correct answer is A. Question users.. Question users involves gathering information from the users who are experiencing the problem or who have reported the problem. This can help identify the symptoms, scope, frequency, and impact of the problem. Verify functionality, divide and conquer, and implement the solution a
Question
Which of the following tasks is typically performed during the identification phase of the troubleshooting methodology?
Options
- AQuestion users.
- BVerify functionality.
- CDivide and conquer.
- DImplement the solution.
How the community answered
(71 responses)- A93% (66)
- B1% (1)
- C4% (3)
- D1% (1)
Explanation
Question users involves gathering information from the users who are experiencing the problem or who have reported the problem. This can help identify the symptoms, scope, frequency, and impact of the problem. Verify functionality, divide and conquer, and implement the solution are tasks that are typically performed in other phases of the troubleshooting methodology.
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