CompTIA
FC0-U61 · Question #134
A user installed a new scanner on a desktop personal computer without any documentation. The scanner powers on, the lamp turns on, and then the unit stops with a failure light lit. Which of the follow
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Infrastructure
Question
A user installed a new scanner on a desktop personal computer without any documentation. The scanner powers on, the lamp turns on, and then the unit stops with a failure light lit. Which of the following should the user do FIRST?
Options
- AGo to the scanner manufacturer's website and download the current installation information.
- BCheck the personal computer manufacturer's support website for information about scanner
- CFind a scanner user group website and ask for help.
- DUpdate the scanner firmware and drivers, then reinstall the scanner.
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Topics
#hardware installation#troubleshooting#drivers#documentation