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FC0-U61 · Question #133

A home computer that has been in operation for more than five years is now suffering from random shutdowns during the day. The PC is set up in an enclosed cubby built into the home office desk…

The correct answer is B. Dust accumulation. An older computer placed in an enclosed space is highly susceptible to overheating due to dust accumulation, which often triggers random shutdowns as a protective measure.

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Question

A home computer that has been in operation for more than five years is now suffering from random shutdowns during the day. The PC is set up in an enclosed cubby built into the home office desk. Which of the following is MOST likely plaguing the PC?

Options

  • AThe PC was switched over to 240v operation mode
  • BDust accumulation
  • CThe PC's BIOS is severely out-of-date, causing PSU issues
  • DEMI

How the community answered

(51 responses)
  • A
    4% (2)
  • B
    84% (43)
  • C
    10% (5)
  • D
    2% (1)

Why each option

An older computer placed in an enclosed space is highly susceptible to overheating due to dust accumulation, which often triggers random shutdowns as a protective measure.

AThe PC was switched over to 240v operation mode

Switching a computer designed for 120V to 240V operation would likely result in immediate damage to the power supply, not random shutdowns over a prolonged period.

BDust accumulationCorrect

Dust accumulation inside a computer, especially over five years and in an enclosed cubby, impedes airflow and clogs heatsinks, leading to increased internal temperatures. Overheating components, particularly the CPU or GPU, will cause the system to shut down randomly as a self-protection mechanism.

CThe PC's BIOS is severely out-of-date, causing PSU issues

An outdated BIOS is unlikely to directly cause PSU issues leading to random shutdowns after five years of operation; BIOS updates primarily address compatibility or specific hardware bugs, not usually power supply degradation.

DEMI

Electromagnetic Interference (EMI) typically causes erratic behavior or data corruption, not usually random shutdowns, and an enclosed cubby might even help shield against some external EMI rather than cause it.

Concept tested: PC overheating causes and symptoms

Source: https://support.hp.com/us-en/document/ish_5232770-4927233-16

Topics

#troubleshooting#thermal management#hardware maintenance#random shutdowns

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