CompTIA
FC0-U61 · Question #12
FC0-U61 Question #12: Real Exam Question with Answer & Explanation
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Question
A user is getting an error message when trying to go to a website. A technician asks the user a few questions to find out more about the issue. The technician opens a browser locally and browses to the same site as the user. Which of the following troubleshooting steps is the technician using by browsing to the same site?
Options
- AEstablish a plan of action.
- BGather information
- CDuplicate the problem.
- DFind the root cause.
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