Which monitoring activity belongs to Business data management?

Question

Options

• Amonitoring of the integrity of customer data
• Bmonitoring whether the acceptance test data are correct
• Cmonitoring the accuracy of reports provided by the IT service provider

• A
  88% (21)
• B
  4% (1)
• C
  8% (2)

Explanation

Business data management focuses on the quality and integrity of business-owned data - the information that the organization uses to operate and make decisions. Option A is correct because customer data is a core business asset, and ensuring its integrity (accuracy, completeness, consistency) is a business data management responsibility.

Option B is wrong because acceptance test data belongs to test management - it concerns verifying that test datasets are valid for use in testing processes, not managing operational business data. Option C is wrong because monitoring the accuracy of IT service provider reports falls under supplier management or IT service management, which deals with vendor performance and service delivery rather than the content or quality of business data itself.

Memory tip: Think "whose data is it?" - if it's data the business relies on to function (customer records, financial data), that's Business data management. If it's data about IT processes or testing, look elsewhere.

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