What is the role of a Stakeholder Map in a Green IT programme?

Question

Options

• AIt provides performance measurement of key stakeholders.
• BIt highlights the responsibilities of each stakeholder.
• CIt identifies where the roles of stakeholders overlap.
• DIt identifies where stakeholders will influence the programme.

• A
  3% (1)
• C
  6% (2)
• D
  91% (31)

Explanation

A Stakeholder Map is a strategic tool used to identify and analyse where stakeholders sit in relation to a programme - specifically their level of interest, power, and influence over it. This makes D correct: the map's primary purpose is to show where and how stakeholders will exert influence, so programme managers can engage them appropriately.

Why the distractors are wrong:

• A is wrong because performance measurement is a separate activity (e.g., KPIs, dashboards) - a stakeholder map assesses influence, not performance.
• B is wrong because responsibilities are defined in a RACI matrix or governance framework, not a stakeholder map.
• C is wrong because overlapping roles is a concern for role/responsibility documents; a stakeholder map focuses on influence and interest, not role boundaries.

Memory tip: Think of a stakeholder map as a political landscape - it tells you who has power over your programme and where they stand, helping you decide who to engage, inform, or manage. The word "map" signals positioning and influence, not tasks or metrics.

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