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EX0-111 · Question #34

When companies demonstrate a real commitment to the success of people, planet and profits what aspects of their business will show improvements?

The correct answer is A. New customer acquisition. When companies genuinely embrace the "people, planet, profits" (triple bottom line) framework, they build stronger brand reputation, trust, and loyalty - qualities that directly drive new customer acquisition (A), as ethically-conscious consumers actively seek out and switch to…

Introduction to Green IT

Question

When companies demonstrate a real commitment to the success of people, planet and profits what aspects of their business will show improvements?

Options

  • ANew customer acquisition
  • BNew market acquisition
  • CReduction of number of suppliers

How the community answered

(40 responses)
  • A
    90% (36)
  • B
    8% (3)
  • C
    3% (1)

Explanation

When companies genuinely embrace the "people, planet, profits" (triple bottom line) framework, they build stronger brand reputation, trust, and loyalty - qualities that directly drive new customer acquisition (A), as ethically-conscious consumers actively seek out and switch to brands aligned with their values.

Option B (New market acquisition) is incorrect because entering new markets is primarily a strategic growth decision driven by market research and expansion planning, not a natural byproduct of sustainability commitment - a company can be highly sustainable without ever entering a new market.

Option C (Reduction of number of suppliers) is incorrect and even contradictory - responsible companies typically diversify or audit their supply chains to ensure ethical sourcing, rather than simply cutting suppliers.

Memory tip: Think of the triple bottom line as a magnet - when a company genuinely cares about people and the planet alongside profits, it magnetically attracts new customers who share those values. "Attract" → Acquisition.

Topics

#Triple Bottom Line#business benefits#corporate sustainability#customer acquisition

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