EXIN
EX0-102 · Question #37
Which Service Management Function (SMF) needs to ensure that efficient incident detection and recovery tools and processes are in place to handle any service outages that do occur?
The correct answer is A. Availability Management. See the full explanation below for the reasoning.
Question
Which Service Management Function (SMF) needs to ensure that efficient incident detection and recovery tools and processes are in place to handle any service outages that do occur?
Options
- AAvailability Management
- BRelease Management
- CService Desk
- DSystem Administration
How the community answered
(26 responses)- A81% (21)
- B4% (1)
- C8% (2)
- D8% (2)
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