EXIN
EX0-102 · Question #64
Which of the following is a requirement for successful implementation of IT Service Management?
The correct answer is B. measurable evidence of benefit to build a business case. See the full explanation below for the reasoning.
Question
Which of the following is a requirement for successful implementation of IT Service Management?
Options
- Aguidance in operating Microsoft's platforms
- Bmeasurable evidence of benefit to build a business case
- Cusing MSF as the software development and deployment approach
- Dusing the seven books of ITIL
How the community answered
(61 responses)- A5% (3)
- B79% (48)
- C3% (2)
- D13% (8)
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