EXIN
EX0-102 · Question #18
Which SMF has a goal to take remedial actions that minimize the impact of service incidents and system events?
The correct answer is D. Service Monitoring and Control. See the full explanation below for the reasoning.
Question
Which SMF has a goal to take remedial actions that minimize the impact of service incidents and system events?
Options
- ACustomer Service
- BIncident Management
- CService Desk
- DService Monitoring and Control
How the community answered
(59 responses)- A7% (4)
- B3% (2)
- C12% (7)
- D78% (46)
Community Discussion
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