EXIN

EX0-102 · Question #139

The service desk is a component of which SMF?

The correct answer is B. Customer Service SMF. See the full explanation below for the reasoning.

Question

The service desk is a component of which SMF?

Options

ABusiness/IT alignment SMF
BCustomer Service SMF
CPolicy SMF
DService Monitoring and Control SMF

How the community answered

(47 responses)

A
17% (8)
B
72% (34)
C
4% (2)
D
6% (3)

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Full EX0-102 Practice