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EX0-101 · Question #93

EX0-101 Question #93: Real Exam Question with Answer & Explanation

The correct answer is B. The problem record. See the full explanation below for the reasoning.

Question

In which of the following should details of a workaround be documented?

Options

  • AThe service level agreement (SLA)
  • BThe problem record
  • CThe availability management information system
  • DThe IT service plan

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