EXIN
EX0-101 · Question #271
A Service Level Agreement is?
The correct answer is B. An agreement between the Service Provider and their customer. See the full explanation below for the reasoning.
Question
A Service Level Agreement is?
Options
- AThe part of a contract that specifies responsibilities of each party
- BAn agreement between the Service Provider and their customer
- CAn agreement between a Service Provider and an external supplier
- DAn agreement between the Service Provider and an internal organization
How the community answered
(28 responses)- A14% (4)
- B75% (21)
- C4% (1)
- D7% (2)
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