EXIN
EX0-101 · Question #8
Which of the following service desk organizational structures are described in service operation? 1. Local service desk 2. Virtual service desk 3. IT help desk 4. Follow the sun
The correct answer is A. 1, 2 and 4 only. See the full explanation below for the reasoning.
Question
Which of the following service desk organizational structures are described in service operation? 1. Local service desk 2. Virtual service desk 3. IT help desk 4. Follow the sun
Options
- A1, 2 and 4 only
- B2, 3 and 4 only
- C1, 3 and 4 only
- D1, 2 and 3 only
How the community answered
(22 responses)- A77% (17)
- B5% (1)
- C9% (2)
- D9% (2)
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