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EX0-101 · Question #70

Where should the following information be stored? 1. The experience of staff 2. Records of user behaviour 3. Supplier's abilities and requirements 4. User skill levels

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Question

Where should the following information be stored? 1. The experience of staff 2. Records of user behaviour 3. Supplier's abilities and requirements 4. User skill levels

Options

  • AThe forward schedule of change
  • BThe service portfolio
  • CA configuration management database (CMDB)
  • DThe service knowledge management system (SKMS)

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