EXIN
EX0-101 · Question #351
EX0-101 Question #351: Real Exam Question with Answer & Explanation
The correct answer is A. The utility of a service. See the full explanation below for the reasoning.
Question
The positive effect that customers perceive a service can have on their business outcomes is referred to as what?
Options
- AThe utility of a service
- BThe warranty of a service
- CThe economic value of a service
- DReturn on investment
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