EXIN
EX0-101 · Question #317
EX0-101 Question #317: Real Exam Question with Answer & Explanation
The correct answer is D. Neither of the above. See the full explanation below for the reasoning.
Question
A consultant has made two recommendations to you in a report: (1) To include legal terminology in your Service Level Agreements (SLAs) (2) It is not necessary to be able to measure all the targets in an SLA Which of the recommendations conform to Service Level Management good practice?
Options
- A1 only
- B2 only
- CBoth of the above
- DNeither of the above
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