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EX0-101 · Question #308

EX0-101 Question #308: Real Exam Question with Answer & Explanation

The correct answer is C. A Technical Management team identifies a permanent resolution to a number of recurring. See the full explanation below for the reasoning.

Question

In which of the following situations should a Problem Record be created?

Options

  • AAn event indicates that a redundant network segment has failed but it has not impacted any users
  • BAn Incident is passed to second-level support
  • CA Technical Management team identifies a permanent resolution to a number of recurring
  • DIncident Management has found a workaround but needs some assistance in implementing it

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