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EX0-101 · Question #220

In which of the following should details of a workaround be documented?

The correct answer is B. The problem record. See the full explanation below for the reasoning.

Question

In which of the following should details of a workaround be documented?

Options

  • AThe Service Level Agreement (SLA)
  • BThe problem record
  • CThe Availability Management Information System
  • DThe IT service continuity plan

How the community answered

(28 responses)
  • A
    4% (1)
  • B
    82% (23)
  • C
    4% (1)
  • D
    11% (3)

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