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EX0-101 · Question #16

EX0-101 Question #16: Real Exam Question with Answer & Explanation

The correct answer is D. What is the vision?; Where are we now?;. See the full explanation below for the reasoning.

Question

Which one of the following is the CORRECT set of steps for the continual service improvement approach?

Options

  • ADevise a strategy; Design the solution;
  • BWhere do we want to be?;
  • CIdentify the required business outcomes;
  • DWhat is the vision?; Where are we now?;

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