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EX0-101 · Question #142
EX0-101 Question #142: Real Exam Question with Answer & Explanation
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Question
Which of the following is the BEST description of a service-based service level agreement (SLA)?
Options
- AThe SLA covers one service, for all the customers of that service
- BThe SLA covers an individual customer group for all services they use
- CAn SLA that covers all customers for all services
- DAn SLA for a service with no customers
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