EXIN
EX0-101 · Question #136
Which of the following activities are performed by a desk? 1. Logging details of incidents and service requests 2. Providing first-line investigation and diagnosis 3. Restoring service 4…
The correct answer is B. 1, 2 and 3 only. See the full explanation below for the reasoning.
Question
Which of the following activities are performed by a desk? 1. Logging details of incidents and service requests 2. Providing first-line investigation and diagnosis 3. Restoring service 4. Implementing all standard changes
Options
- AAll of the above
- B1, 2 and 3 only
- C2 and 4 only
- D3 and 4 only
How the community answered
(54 responses)- A2% (1)
- B81% (44)
- C6% (3)
- D11% (6)
Community Discussion
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