Which one of the following is the BEST definition of an event?

Question

Options

• AAny change of state that has significance for the management of a configuration item (CI) or IT service
• BAn unplanned interruption to an IT service or a reduction in the quality of an IT service
• CThe unknown cause of one or more incidents that have an impact on an IT service
• DReducing or eliminating the cause of an incident or problem

• A
  76% (13)
• B
  6% (1)
• C
  12% (2)
• D
  6% (1)

No community discussion yet for this question.