Which one of the following is the BEST description of a service request?

Question

Options

• AA request from a user for information, advice or for a standard change
• BAnything that the customer wants and is prepared to pay for
• CAny request or demand that is entered by a user via a self-help web-based interface
• DAny request for change (RFC) that is low-risk and which can be approved by the change manager

• A
  70% (19)
• B
  7% (2)
• C
  19% (5)
• D
  4% (1)

No community discussion yet for this question.